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Primer Auto Glass 

Frequently Asked Questions

Q. Is windshield repair covered by my insurance company?


A. Find out if you are covered by filling out our insurance form or call us at (925)-548-0394

Q. Will I have to file a bunch of paperwork with my insurance company?


A. No, we take care of the hassle involved with insurance claims so you don’t have to. At Primer Auto Glass, we’ll do all required paperwork for you.

Q. Where do I need to take my car?

A. You don’t have to go anywhere. We will come out to you; at your home, at your work, where ever you are. 

Q. Do I need to be there while you replace my glass?

A. No, you can go about your daily activity. All our capable technicians need is to have your vehicle unlocked when they arrive.

Q. What if it's raining or snowing on the day of my appointment?


A. A little rain or snow won’t slow Primer Auto Glass down as long as there’s a carport, garage or other suitable shelter on site. Otherwise, we’ll gladly reschedule your appointment for another time.

Q. How long is the wait for an appointment?

A. In most cases we can usually have a Primer Auto Glass expert to your location same day or the next day.

Q. What is a door regulator and why do I need one?


A. The door window regulator is the mechanism that raises and lowers the door window glass on both power and manually-operated windows.Vehicles equipped with electric windows have an electric motor in each door. When the driver/passenger pushes the window-switch control panel, the window raises and lowers. This electric motor operates a mechanical linkage called the door window regulator, which is attached to the door’s window glass.

Q. How much does a Car Window Motors Regulators cost?


A. The cost of replacing your regulator and / or motor differs from vehicle to vehicle. For the most accurate quote, call us at (925)-548-0394 or fill out our quote form for free and let us find the best deal for you.


Note: Regulators and Motors take 3-5 business days to arrive.

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